Your Feedback

Your feedback is important to us

We value your input and opinions.  Please feel free to leave us feedback about our service or particular individuals. If you give permission to do so we would be delighted if we could use your quotatons in marketing materials and on this website. To provide feedback please contact us here

Complaints handling

We operate an internal complaints procedure to investigate any concerns or complaints our clients may have about our work or a bill. If we cannot resolve a concern or complaint internally, our clients may also have the right to refer their concern or complaint to the Legal Ombudsman. We can provide details of this information to our clients and it is also available to clients upon request. 

In accordance with EU regulations relating to online dispute resolution for consumer disputes you may access the EU online dispute resolution (ODR) platform via http://ec.europa.eu/odr and our email address for these purposes is mail@steeleraymond.co.uk